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Legal · Telehealth consent

About telehealth consent.

What informed telehealth consent covers, who obtains it, and where you complete it.

Effective July 6, 2026 · Telos MD LLC

What this page is

This page explains how telehealth consent works when you buy through shop.telos.md. It is an explainer, not the consent document itself. Telos is not a party to your telehealth consent, because Telos does not provide medical care.

Who obtains your consent

Before any prescription is written, the independent licensed provider who reviews your case obtains your informed consent to treatment by telehealth. That happens during checkout and intake on shop.telos.md, before care begins.

What telehealth consent generally covers

  • The nature of telehealth: care delivered remotely, by video, phone, or asynchronous review
  • Its limits: some conditions call for an in-person exam, and your provider may refer you to one
  • Alternatives: you always have the option of in-person care
  • Privacy: how your health information is protected during a telehealth encounter
  • Your right to withdraw consent at any time

Where you complete it

During checkout on shop.telos.md and the intake that follows. Read it there in full, and keep a copy if you want one. Questions about a consent you signed go to the provider or the platform's support team, reachable through your order confirmation.

Questions about this page

hello@telos.md · Telos MD LLC, San Diego, California.

Regulatory statement

Telos MD LLC is an independent marketing and advertising company. It does not provide medical or telehealth services, take patient payments, prescribe, or dispense. Clinical care, consultations, and prescriptions are provided by independent, licensed third-party providers and pharmacies that Telos markets and refers patients to. This site is informational and not medical advice. For emergencies, call 911.